Payment and Refund
Yes, we support the deposit. You can pay 50% of the order amount first, and then pay the remaining amount before the shipping.
If you want to use the deposit to order our products, please email us the product information you need first. We will provide you with an invoice for you to place an order.
Note： The deposit will not be refunded after receipt of the approved drawing.
Paypal supports checkout as a guest. You can follow the steps as shown below:
1. Select " Paypal " when checkout.
2. Select " Checkout as Guest "
3. Choose the cards from Visa, American Express, MasterCard according to your needs.
Orders canceled within 24 hours from the time of placement are subject to a 3% transaction fee. After the 24-hour window, orders will be subject to a minimum 10% administration fee without exception. After 48 hours all sales are final meaning that all orders will not be eligible for cancellation.
Range Hood & Sink
The mounting bracket (mounting plate) is only needed when the vent is installed separately. Since our vent is installed inside the copper hood (stainless steel hood), it does not require additional brackets.
Please push the vent liner into the hood aligning the vent liner with the interior frame of the copper hood (stainless steel hood) as desired. Then, use self-tapping screws to drill through the inside of the vent liner into the copper frame of the hood. Make sure not to puncture the outside of the hood. Please refer to our range hood installation guide for more information.
Usually, we will set a duct opening on the left side of the ductless copper hoods. If you need to set the duct opening on the right side of the hood, please let me know.
Maybe you can use ductless range hoods since they don't need to vent to your home's exterior and are ductless, you are not required to install them only where there is a duct.
The ductless range hoods operate by filtering the air they suck in and blowing it back out into the room, essentially using a recirculation process.
Yes, the front looks the same all around in an island mount.
There are altogether 3 colors and 3 textures of each copper range hood and copper sink, based on which there are 9 combinations, which are: Smooth-Natural copper, Smooth-Antique copper, Smooth-Oil rubbed bronze, Light hammered-Natural copper, Light hammered-Antique copper, Light hammered-Oil rubbed bronze, Beehive-Natural copper, Beehive-Antique copper, Beehive-Oil rubbed bronze.
The material of all the copper products offered by SINDA is pure virgin copper instead of copper alloy, which is the material advantage of our corporation, we spray varnish on each of our copper products to prevent them from oxidation, which makes our copper products look shinier and luxury than others.
We don't recommend that you install the range hood by yourself, and you can hire a pro to install it for you.
The cleaning frequency varies depending on how often do you cook. Generally speaking, washing them once a month is enough to keep them clean. The maintenance is quite simple, just remove the filter and place them in the dish washer, add a mild detergent and then you are done.
On the detail page of the range hood, you will see a drop-down box of hood ventilation types, and then you can choose the ductless version you want.
Not necessarily. If you order the ductless range hood, it can be mounted anywhere.
If the air exhaust vent is on the ceiling or close to the ceiling, the top of the range hood close to the ceiling will be more beautiful.
Our copper product has been treated with a clear lacquer sealant that is tarnish-resistant. Therefore, your copper sink or copper hood will not change color over time.
I suggest you order copper samples and use them to determine which color &texture is close to your sink. If you think our sample is not similar to your sink, please let us know, and we will try our best to make the color &texture of the range hood close to your sink.
We don’t recommend you use a flexible duct for a range hood. Flexible duct is a poor investment because it is:
Made of cheap materials
Difficult to maintain
So regardless of the CFM of your range hood, you should avoid using a flexible duct for your range hood.
Sinda Copper offers the following warranty from the date of purchase:
The lifetime warranty for the copper hood cover
The lifetime warranty for stainless steel hood cover
2–year limited warranty for the hood liner/insert
10–year limited warranty for the motor/blower
1-year limited warranty for the copper kitchen sink
To learn more, please click here.
Currently, we offer free custom design services. For example, we can customize the top of the range hood according to your sloping ceiling. Or, you can also send the pictures of the range hood to us, and we will customize it for you according to the pictures you send. , etc.
Please click on the link below to tell us about your custom idea:
The copper used for your sink and range hood is pure Virgin Copper and has been treated with a clear lacquer sealant, which provides extra protection to the patina and to the copper surface. Yet it is important to remember that even the strongest lacquer cannot take the place of responsible care and
maintenance. Kindly note the maintenance information below to properly care for your copper product. Please click on the link below to learn more: https://www.sindacopper.com/pages/sinda-maintenance-information
No, our copper range hood doesn’t turn green.
Usually, our copper range hood has been treated with a clear lacquer sealant, which provides extra protection to the patina and to the copper surface.
BTW, if you want the copper range hoods to turn green, please let us know.
Shipping and Delivery
SindaCopper is still taking orders and offering free shipping worldwide. However, the lead time may be longer than usual. (Lead time is about 10-12 weeks during the COVID-19)
Yes, we ship to Canada. But we can only deliver your range hood by courier, which requires an additional fee.
Please email the detailed size (W x D x H) of the hood you want and delivery address to firstname.lastname@example.org, we will quote for you within 24 hours.
Log in to your account via the link below to view your order.
Or, please email the order number to email@example.com and we will provide you with the progress of your order.
Yes, Sinda Copper provides expedited shipping on all orders, the delivery time for each customized item takes about 4-7 weeks. But we need to charge extra freight for the range hood. For more shipping information, please clickhere.
We can ship to most countries around the world, such as Canada, Australia, Spain, Russia,
Poland, Italy, etc., but there will be an additional shipping fee based on the product
size and shipping address.
Please email the product size (W x D x H) you want and delivery address to firstname.lastname@example.org, we will quote for you within 24 hours.
SINDA insure every product, door-to-door insurance service. If you receive damaged items or meet our return policy, we will refund them to you in full. Please click this link for more information: